Margaritaville Resort Gatlinburg

This hotel was one of the best I have stayed at. Clean, friendly and attentive staff, it was a very relaxed environment. The crowd seemed to be older which was amazing, less BS and more relaxation. We had our kids with us and they were welcomed and treated amazing. I will without a doubt be back to this location. Everything was top notch!

Wow, clean, friendly, great location, and super accommodating! Went for a quick get away before Christmas and they had chocolates and berries and long stem roses available for us. There was margaritas there. The restaurant and bar down stairs with the best ranch fries ever! Also had the spa right there! My only complaint is the toilet paper- why have the absolute cheapest toilet paper??? They have great robes, thick luxury towels and washclothes, great shampoo and conditioner with body wash, hand soap and lotion, then why with the worst toilet paper known to man??? I mean single ply your fingers go thru and it rips all over your parts! We will for sure come back with our own toilet paper! They have lots for the kids to do but its not just a family friendly vaca we were on a romantic getaway and enjoyed it! It was quiet in our room, there pools and hot tubs, swinging couch or porch swing, a little shopping place for the forgotten items. A great size fridge that actually works well! Lots of fire places to provide a comfy cozy mood and warm you up on cold days. Seriously a beautiful coastal feel throughout.

We are repeat stairs at the resort and have been coming since it opened and have always enjoyed the service that you received. However, the cleanliness, the smell, and the island feel have all been taken away, including the music that plays through the resort and the lack of the island smell throughout. They have very good stuff great maid service. We had the best valet named George the only issue with stay this time was the island bill being with S and the front desk. Check-in girl was not happy to be doing her job. The resort is located close to everything directly across from Anakeesta.

This is a resort. Not a hotel. What makes me say that? Entering the property caused an immediate Jimmy Buffet sound loop in my brain. My wife made the reservation, so ten points to her already. Then as we pull up to the building, a professional young man with a big grin on his face greeted us, transported us and our bags to the room, and gave us some tips on amenities and attractions. The room is big. Very well appointed. Has the kind of shower that makes you want to invite a friend. Robes to use. Complete coffee setup, and nice view from the Adirondack chairs on the balcony. Bed just perfect. Great friendly staff everywhere you turn. Bartender at License To Chill bar (James) spent some time visiting with us, and introducing us to some great drinks. We shared the salmon and the fish n chips. Nothing to complain about. Fire pit by the pool was a cool hangout. And the fireplace in the porch lounge. Great coffee shop with yummy munchies. SOMEBODY STOP ME! You get the idea, right? This is a place you wanna go. And I’m not a bot. We drove over from Chattanooga, and will do so again. And we’ll look for other Margaritaville locations as we travel. 100 bonus points to my wife. “But there’s booze in the blender. And soon it will render that frozen concoction that helps me hang on.”

We had an excellent stay at this hotel and truly enjoyed our overall experience. The location was outstanding, and the property was beautiful, well maintained, and very comfortable. Our room was spacious and inviting, and the staff throughout the hotel was professional, friendly, and attentive, making us feel welcome from start to finish, specially Ilker at the restaurant was always very nice. The only downside during our stay was the housekeeping service. While the bed was made daily and towels were replaced, the room was not vacuumed, the bed was not made thoroughly, and the bathroom was not cleaned during our stay. Despite this, our experience was still very positive, and we would recommend this hotel. With some improvement in housekeeping consistency, the stay would be truly flawless. We would gladly consider returning in the future.

They are simply amazing. Every. Single. Person. The service was top notch. In a major snow storm. The kind that the employees couldn't get home. The kind where the staff were working double shifts. The kind that required a complete pivot on a outside wedding. The staff were all still so kind and so nice and had smiles on their faces. I would highly recommend staying here.

What an awesome stay!!! A beach vibe in the mountains! I typically try to save money on accommodations but this was money well spent! Great hotel with even better staff!!!!! A special shout out to George in Valet parking! What a great first impression he makes for the hotel!!!! Just an excellent overall experience! Find Up!!

This is an exceptional property and location couldn't be any better. You're connected to Gatlinburg downtown the moment you step of the property. Also its only 2-3 miles away from Smokies entrance. We loved the ambience and vibe of the property. Excellent staff and service. Rooms are spacious and view from balcony is beautiful especially those facing Anakeesta. Pool was clean and fireplace area was worth spending time with family. Food is great and there barista offers latte at cheaper price compare to other big coffee sellers. Will definitely stay here if we visit again to Gatlinburg.